VUSO
Health insurance
The Helios Surgery and Rehabilitation Center cooperates with leading insurance companies, providing our patients with the opportunity to receive medical care under an insurance policy
The Helios Surgery and Rehabilitation Center works with insurance companies and provides medical services to insured patients.
If you hold a health insurance policy, at Helios you can see specialist doctors, undergo diagnostics and treatment, and receive surgical and inpatient care — subject to the terms of your insurance programme.
Insurance companies we are working with
Express Insurance
INGO
Knyazha Vienna Insurance Group
Krayina Insurance Company
Krona Insurance Company
TAS Insurance Group
UNIQA
Universalna
ARX
Arsenal Insurance
BBS Insurance
Ultra Alliance
European Insurance Alliance
Service of Health+
VUSO
Express Insurance
INGO
Knyazha Vienna Insurance Group
Krayina Insurance Company
Krona Insurance Company
TAS Insurance Group
UNIQA
Universalna
ARX
Arsenal Insurance
BBS Insurance
Ultra Alliance
European Insurance Alliance
Service of Health+
Which services your insurance covers depends on the terms of your particular programme. To confirm your coverage, contact your insurance company.
What medical services are available under insurance
At the Helios Medical Center, insured patients can receive comprehensive care — from consultation and diagnostics through to surgery, an inpatient stay and subsequent recovery.
Doctor consultations
Appointments with specialist doctors, examination, diagnosis and a plan for further treatment.
Diagnostics
Laboratory and instrumental tests to diagnose illness, monitor a patient's condition and prepare for treatment.
Outpatient treatment
Medical procedures and treatment without hospitalisation, as prescribed by your doctor.
Surgical treatment
Helios performs planned surgical procedures across a range of medical fields.
Patients can go through every stage of surgical treatment in one medical center: the specialist's consultation, pre-operative examination and preparation, the operation, inpatient care and post-operative follow-up.
Whether an operation is covered by insurance, and to what extent, is determined by the patient's insurance programme and agreed with the insurance company.
Inpatient treatment
Where medically indicated, patients can receive inpatient care and remain under the supervision of medical staff during treatment or after an operation.
Rehabilitation
Helios offers recovery programmes after illness, injury and surgery, according to medical indications.
How to receive care under your insurance at Helios
To use your insurance, contact your insurance company and tell them what care you need.
They will check the terms of your programme and, where required, approve a consultation, diagnostics, treatment, hospitalisation or surgery at Helios.
Once it is approved, you can book an appointment at the medical center.
Surgery under insurance
If surgery has been recommended for you, Helios can provide the surgeon's consultation, pre-operative diagnostics, preparation for the operation, the procedure itself and post-operative follow-up.
Whether the insurer pays for the operation, anaesthesia, the inpatient stay, diagnostics and other related services depends on your insurance programme.
The extent of your coverage must be agreed with the insurance company before treatment begins.
Frequently asked questions
Does Helios accept patients with insurance?
Yes. Helios works with insurance companies and provides medical services to their insured clients under the terms of their insurance programmes.
Does Helios have its own health insurance?
No. Helios is a medical center and does not sell insurance policies. We work with insurance companies and provide medical care to their insured clients.
Can I have surgery under my insurance?
Yes, if surgical treatment is included in your insurance programme and has been approved by your insurance company.
Which services does my insurance cover?
The range and extent of services are set by the terms of your insurance programme. For exact information about a particular consultation, examination, course of treatment or operation, check with your insurance company.
Does treatment need to be approved by the insurance company?
That depends on the terms of your insurance programme. Services that require prior approval must be confirmed by the insurance company before they are provided.
What if my insurance company is not on the list?
Contact your insurance company or the Helios contact center to check whether you can receive care under your policy.
Medical care under insurance at Helios
Helios takes a comprehensive approach to treatment: specialist consultations, diagnostics, outpatient and inpatient care, surgery and rehabilitation.
If you have health insurance, confirm the terms of your coverage with your insurer and book the service you need at Helios.
To conclude a contract and obtain more detailed information, you must contact the insurance company
We will be happy to cooperate!
